Warranty, Registration and Technical Support.

NeatMessage supposes to work as indicated in this manual, in any version of Clarion 5.5 for Windows or Clarion 6.x for Windows with ABC or Legacy template chains. It was thoroughly tested with Clarion 5.5h Enterprise Edition and Clarion 6.3 9058 Enterprise and Professional Editions. If after reading the whole manual you still has problems, do not hesitate in contact to Jorge Alejandro Lavera at jlavera@gmail.com or alternative at support@larogroup.com. We expect queries, suggestions and yes, even criticism.

Normally your ask for support messages will be answered between 24 working hs., from Monday to Friday, at least with a receipt. If you do not receive that answer, please insist using both e-mails or even from a different e-mail of your own, since e-mail today is not as trustable as it used to be, and the many spam filter mechanisms often delete perfectly valid messages.

Registered users may even obtain on-line support (ID Yahoo Messenger: jorge_lavera) and warranty to obtain all future updates of the template for free and major upgrades on a case by case basis (At this time we cannot guarantee that all future upgrades will be free, but we also aren't saying that they'll be paid. We just do not know right now). You may give us suggestions to incorporate enhances to the template, as well as being informed of what are we doing with it in any moment.

Important: if we did not receive your purchase information from the distributor prior to your first contact, you may be delayed up to 24 hs. until your data is verified.

To register yourself the quickest way is to send an e-mail from your regular e-mail address to the e-mail addressed previously, stating your full name, date and place of purchase and you will be assigned a client number. Following communications from this same e-mail will be considered valid ones.